You can share your files with us through Google Drive, SharePoint, or Dropbox. Having these different sharing options makes sure that we can cater to large files and large design assets needed for your design projects.
Here's a step-by-step guide for seamless file sharing through the mentioned platforms:
Google Drive
Navigate to your designated Google Drive folder.
Adjacent to your folder's title (e.g., My Drive > Design Assets), click the person icon.
Enter [email protected], then select the result. For access, opt for "viewer" to safeguard your files.
Verify with the creative team if they can access your files.
SharePoint
Visit your SharePoint site library.
Pick the desired file/folder.
Click the share button in the toolbar, then select the link setting button above the email address field.
Opt for "anyone with the link."
Below, select "can view," and set an expiry of at least one month. Avoid password protection for the convenience of our designers, and ensure downloads are not blocked. Don't forget to save these settings!
Enter [email protected], select the result, and hit send.
Confirm with the creative team if they can access your files.
Dropbox
Hover over the file or folder you wish to share and click the share icon (a rectangle with an upward arrow).
From the dropdown, select can view.
If a link hasn't been created, click Create.
If a link has been created, then click Copy link.
The link is copied to your clipboard. You can then paste it into the request brief’s asset section, or comment on the request thread.
Verify with the creative team if they can access your files.
When sharing files and folders, carefully set access level permissions. This ensures that our creative team can effectively perform their task and promote smoother collaboration. Our priority is to be able to collaborate effectively while protecting your valuable data.
Need Help?
If you have any questions remember that support is just a click away. Use the chat feature to connect with a Customer Success Representative who can provide real-time assistance.