There are two ways to upgrade your subscription and depending on your needs, you might want one or both.
Capabilities refer to the types of design work available to you, organized into four buckets, each building on the previous one:
Digital Ads (Includes Social media advertising creatives)
Ecom (includes everything in Digital Ads, plus Ecom capabilities)
Marketing (includes everything in Ecom, plus Marketing capabilities)
Full Stack (includes everything in Marketing, plus Fullstack capabilities)
Moving to a higher bucket means you can request a wider range of design types.
Capacity refers to the number of design slots you have, meaning how many requests our team can work on simultaneously. Plans are available with 2, 4, or 6 design slots, and you can also add extra slots on top of your chosen plan.
More slots means more requests moving in parallel, helping you get through higher volumes of work faster.
Pro tip: Not sure whether you need more capabilities, more capacity, or both? Reach out to our Customer Success Team and we'll help you find the best fit.
How to Upgrade
Head over to manage my account.
Select upgrade and fill in your account details and upgrade requirements.
Let us know if you prefer to upgrade immediately or on your next billing date.
Submit the request form, and you’re all set!
Once submitted, our team will review the details and a Customer Success Representative will reach out with pricing information. If you're not sure whether you need more capabilities, more capacity, or both? Feel free to contact our Customer Success Team so we can find the best fit for you.
Important note: Keep in mind that upgrades, applied immediately, and you’ll be charged a prorated amount for the rest of your current billing cycle.
Need Help?
If you have any questions remember that support is just a click away. Use the chat feature to connect with our Customer Success Team who can provide real-time assistance.