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Understanding Our Subscription Plans

Written by Luis

Our subscription plans are designed to be accessible to businesses of all sizes, from startups and small businesses to enterprises in need of more advanced capabilities. While prioritizing accessibility, we also provide opportunities for high-quality, high-volume creative work.

With our unique approach to design plans, you can build a tailored plan that fits your specific needs depending on the type and volume of designs you require. Each plan is identified by its design capability bucket and the number of design slots included.

How Plans Are Structured

Every plan is made up of two components:

1. Design Capability Bucket: This determines what types of designs your team can request. There are four buckets to choose from, each building on the previous one:

  • Digital Ads: Social media graphic ads, social media organic posts, social media video ads, and short form video editing.

  • Ecom: Everything in Digital Ads, plus Amazon graphics, email designs, simple animations, and Amazon videos.

  • Marketing: Everything in Ecom, plus branding, print designs, presentations, and event promo videos.

  • Full Stack: Everything in Marketing, plus website & UI design, website implementation, advanced animations, and long form video editing.

💡 Pro tip: On a plan with 6 or more design slots? You unlock access to Concierge Connect a dedicated Slack channel with our team for real-time collaboration, faster support, and direct access to our Design Directors.

2. Design Slots: This determines how much volume your team can handle at once. Design slots represent the number of design requests your assigned team can actively work on at the same time. All plans start with 2 design slots, and you can add as many more as you need to hit the output and pace you're after.

Unlimited Design Plans

All plans include unlimited design requests each month. You can submit as many requests as you need, whenever you need them, our design teams will continuously process and work on them as they come in to keep your queue moving forward at all times.

  • Design Slots: Each plan includes 2, or more design slots, allowing you to run multiple requests in parallel, whether graphic, video or webdesign.

  • You can prioritize projects as needed by dragging and dropping the order of your queued requests.

  • Once a project is completed, a slot opens and the next request at the top of your queue is automatically scheduled, giving you total control over how your design slots are used.

  • You can also scale your workflow by adding design slots when you upgrade your subscription.

Maintenance Plan

A flexible option for slower periods when your design needs are lighter.

The Maintenance Plan is one of our most affordable ways to stay active within our platform. You’ll see it listed as an option when you visit the Manage My Plan page to downgrade.

The Maintenance Plan Includes:

  • Full access to your platform and dashboard

  • Ongoing access to all past design files via your “My Files” section

  • 1 monthly design credit, available under a single active design slot and subject to our standard Turnaround Times. This credit can be used for either a graphic or video request.

  • For $99/mo.

An excellent option until you decide to upgrade your account to our standard subscription plans again.


Need Help?

If you have any questions remember that support is just a click away. Use the chat feature to connect with a Customer Success Representative who can provide real-time assistance.

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