We’ve found that customers who book an onboarding call are twice as likely to seamlessly integrate our platform into their daily routine, turning a new tool into a powerful habit overnight. Think of this session as more than just a tutorial; it’s a strategic alignment that sets clear expectations and removes the guesswork from day one. You aren't just learning a platform; you're building a foundation for faster turnarounds, better designs, and a stress-free creative process.
What Is the Onboarding Process?
Your onboarding journey is designed to help you get familiar with our platform, ensure your design needs are met, and set you up for success from day one. During this process, we’ll:
Learn about your company, brand identity, and design preferences and requirements.
Gather details on your brands, preferred styles, past designs, and marketing goals.
Provide a step-by-step walkthrough of the platform to streamline your experience.
Do You Offer Onboarding Calls?
Yes! We highly encourage every new client to schedule an onboarding call. This session is your gateway to maximizing the value of your NLC subscription. We also offer design consultations with our Design Directors during the onboarding call. We’ll walk you through everything you need to know.
Our goal? To make sure you’re fully equipped to get the best results from our design team.
What Happens During an Onboarding Call?
Your onboarding call is your golden session with our experts, designed to give you an in-depth look at our services and tools. On these sessions, you will:
Learn how to navigate the platform with confidence and ease.
Understand the process of creating and submitting design requests smoothly.
Discover how to use our feedback tool to streamline communication and collaboration.
Get insights into turnaround times and best practices to keep projects moving quickly.
See how the Magical Brief Creator works to craft clear, detailed design requests effortlessly.
Master pro tips for managing your requests efficiently to ensure a seamless workflow.
Have the opportunity to ask questions and get instant answers in real-time.
This call is the fastest way to get started and ensures you have everything you need to make the most of your NoLimit Creatives experience.
Do I Really Need an Onboarding Call?
Absolutely! Think of it as your strategic head start. Trust us, your future self will thank you. By booking a quick sync today, you’ll unlock a smoother workflow, faster turnaround times, and higher-quality design results tailored to your brand.
We want you to feel empowered from day one. Instead of navigating the features alone, let’s spend a few minutes together to ensure you’re getting the absolute most value out of our service. Book a call today!
What Happens After the Onboarding Call?
Your onboarding doesn’t stop after one call! We provide ongoing support to make sure you’re comfortable with our platform. Over the next three months, you’ll receive:
Welcome emails, and follow-ups, that provide detailed guidance on how to use the platform, submit requests with the perfect design brief, and set up your profile as a start.
Regular check-ins to answer any questions and ensure you’re on track.
The option to schedule additional design consultations or refresher calls as needed.
Need extra guidance? We’re happy to hop on another call at any time.
Can I Schedule an Onboarding Call at Any Time?
Absolutely! We offer onboarding calls Monday through Friday, 8 AM - 4 PM EST with our Design Directors. If you need a call outside of these hours, we also have availability until 8 PM EST to accommodate different time zones.
What if I Have Questions After Onboarding?
Onboarding doesn’t stop after one call, we’re here to support you every step of the way! For the first three months, we’ll continue checking in to make sure you’re getting the most out of NoLimit Creatives.
Need a refresher on anything? You can always schedule a follow-up onboarding call or a design consultation to fine-tune your experience. And if you ever have questions or need help, our team is just a message away! Check out our How to Communicate with Us article for the best ways to reach out.
🎯 Ready to get started? Schedule your onboarding call now! We can’t wait to help bring your designs to life!
Need Help?
If you have any questions remember that support is just a click away. Use the chat feature to connect with a Customer Success Representative who can provide real-time assistance.